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SMART HOTELS
A hotel chatbot can redefine guest experience by engaging guests in unique ways! On the other hand, a hotel mobile application is nifty and can do a lot in terms of guest engagement! But do you know which one is the best for hospitality industry? A chatbot can be deployed on a website or Facebook...
As a hotel manager, if you’ve been struggling to increase search traffic to your hotel website, improve newsletter signups, acquire more leads, and attain more guests than before, it’s quite possible that your bounce rate is way too high! In layman’s terms, visitors and guests who come to your landing page bounce off immediately, before...
We all know that modern-day mobile applications like Uber, Yelp, and Shazam have made our lives easy but there is a catch-22 situation here! These so-called make-our-lives-easier-apps also create a lot of fuss because every time you want to use an app you have to install them and if your smartphone is running low on memory then...
Some of the characteristics and activities of a successful hotel business are proper presentation and constant improvement of qualitative services, which exceeds the expectations of customers in every way including from pre-booking to post-stay. The choice of hotels becomes one of the main issues of discussion: the variety of the hotel services, quality, reliability, and price...
The ever blooming hospitality industry is one of the major contributors to the economy of developed and developing countries and with the introduction of IT in this sector it has been fortified than ever. With the IT (information & technology) sector undergoing tremendous changes in last 20 years, it is revolutionizing world hospitality industry with...
The competition between the independent and chain hotel is growing and each of them is trying to survive in the economy via redefining the guest experience thereby attracting more guests (millennial and business travelers) towards their respective hotels. There are different types of strategies that are used by independent as well as chain hotels. An Independent and...
It’s a world-wide known fact that in the hotel realm, the primary focus has always been about creating a positive customer experience which a guest must remember while they are leaving your hotel with wonderful memories of their journey giving it an emotional touch. It should be so awe-inspiring that they must share it on...
The hotel industry is growing worldwide rapidly with high & good outlook of occupancy which includes the revenue per available room and also the average daily rates. Even more, by 2018, the total hotel revenues are expected to exceed half a trillion USD. Yet, the managers working in the hotel industry always face with constant...
Smart is the new cool! Nowadays, the hospitality industry is adapting numerous technology trends to survive in the long run because they know that if they can’t they will lose. Keeping the point in mind, many hotels giants like Marriott Hotels have introduced the first ever in-room virtual reality travel experience. The best part of utilizing VR...