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When it comes to hotel marketing, it’s about developing a hotel marketing strategy that recognizes the need for a strong online presence. Today, a hotel guest gets to know about your hotel (brand) via internet. Gone are those days where a guest ask their friends and relatives before booking a hotel room! So, it’s not enough to...
Let’s cut to the chase and start with, why a hotel needs chatbot? Competition in the hospitality niche is ever increasing and to stay ahead of the curve all the hoteliers are devising some strategies and working on it to execute it properly so that their hotel bookings and revenue might increase. One surefire way...
As we speak, somewhere in the world- a customer or a hotel guest is chatting with an agent to get their job done and to solve the issue. On the other hand, someone who is tech-savvy must have employed a chatbot or a voice-based solution to get the work done and solve the guest issue. The importance...