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When we talk about hotel management, the first thing that comes to our mind is the role of a hotel manager. A hotel manager should be confident, approachable and an adventurous person who would embrace any challenge that is thrown upfront him; long-story-short, they aren’t afraid to try new things! A hotelier should be always...
The rise of Airbnb has seemed unstoppable. Seemingly out of nowhere, it appeared on the scene and within a few years had made such a large impact. Profits of doom started talking about the death of the hotel industry. In 2016, 19% of leisure travellers claim they used Airbnb and OTAs (including Booking.com) are now...
Online reviews can make or break any business! These online reviews have become crucial for both the potential customers as well as business owners. An online review helps a potential customer to know and dig deeper the post-buying experiences before making a purchase or they can know more about your hotel via positive/negative reviews submitted...
In our previous blog, we have enlightened you on how AI is improving the existing guest experience in hotels via machine learning and automation! As said, this is going to be a blog-series; we will discuss about– how AI can automate concierge services in hotels through this blog. So, let’s continue! Many of us now use small doses of...
In this blog, we will discuss everything about AI! This is a blog-series and will consist of 3 parts to understand the topic better. This first part is all about — how AI can improve the guest experience in the hotel. A fact to be told, more number of hotel and tourism chains across the...
From developing hyper-personalized guest experiences to identifying unrecognized revenue opportunities, AI empowers innovation and growth by distilling information and deducing patterns into actionable insights which in turn will generate better hotel bookings and ROI at the same time. With the inception of 21st century, myriads of industries that remain adamant to integrating new technological revolutions are most...
If you’re somewhat related to the hospitality sector you can easily relate to the fact that hospitality management is one of the most complex – and most rewarding – leadership careers that exists on this sweet planet. In this intricate industry you’re not only delivering a service but also, you’re creating exceptional experiences for your...
According to the definition provided by Google, a chatbot is a computer program designed to simulate conversation with human users, especially over the world wide web. It’s not at all a new fact to state that the chatbots have been garnering all the buzz these days, especially in 2017-2018. As a matter of fact, you...
The world is really changing, right! Every day you open any social media platform or even newspaper, you will see some companies are amending/updating or even completely changing their data and privacy policy. But why? Newsflash is that recently, the member states of the European Union (EU) is subjected to one of the biggest changes...
Fact to be told, it doesn’t matter to which industry you belong, you’ll need a direct or indirect digital marketing strategy! The reason is quite simple- we see new brands and companies every day and we come to know about them via internet. With ever increasing cut-throat competition, every company want to rank on Google and to achieve...
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