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CHATBOTS
What are chatbots? According to Wikipedia, a chatbot (also known as a talkbot, chatterbot, Bot, IM bot, interactive agent, or Artificial Conversational Entity) is a computer program which conducts a conversation via textual or auditory methods. Such programs are often designed to convincingly simulate how a human would behave as a conversational partner, thereby passing the...
The debate over direct bookings is amongst the hottest topic of debates between all hoteliers and OTAs since the past two years. After living in harmony for almost two decades, both have gotten into an open and outright competition on this issue and are striving to tilt the scales in their favour. Having followed this...
 Following our last article about 6 reasons why your hotel needs a chatbot, in this post we focus on the simple ways to increase the number of people who are using your hotel chatbot. Well, for those who are still unaware, chatbots are conversational robot agents designed to imitate human conversation with its human users. Powered by...
Following our last article about 6 Reasons why you should implement Chatbots for your Hotel, you’ve got to know what it takes to build one. However, if you’ve managed to miss out on what a chatbot is, then you’ve also unintentionally drifted past the hottest tech of 2017. For the benefit of those, a computer programme...
Time and again, technology is constantly advancing towards automation of interaction with the environment around us. They say Chatbots are the future, and we say that Artificial Intelligence (AI) is what brings human interactions and perfection together. When it comes to the hospitality industry, many entrepreneurs and organisations are adopting or looking towards in-house apps,...
To successfully conduct business, a mutual understanding of vocabulary is essential. Trilyo compiles this handy hotel jargon buster which will help you get there with a list of 21 essential words most commonly used in the hospitality industry. ADR Average Daily Rate is one of the primary parameters of a hotel’s income. It is the revenue generated...
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