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ARTIFICIAL INTELLIGENCE
Some of the characteristics and activities of a successful hotel business are proper presentation and constant improvement of qualitative services, which exceeds the expectations of customers in every way including from pre-booking to post-stay. The choice of hotels becomes one of the main issues of discussion: the variety of the hotel services, quality, reliability, and price...
In our previous blog, we have showed you how artificial intelligence in hotels can automate concierge services via automation and machine learning! As said, this is going to be a blog-series; we will discuss about– how AI can in hotels can improve brand relevance. So, let’s continue! Before we can develop solutions to stay relevant in the consumer’s mind, we...
In our previous blog, we have enlightened you on how AI is improving the existing guest experience in hotels via machine learning and automation! As said, this is going to be a blog-series; we will discuss about– how AI can automate concierge services in hotels through this blog. So, let’s continue! Many of us now use small doses of...
In this blog, we will discuss everything about AI! This is a blog-series and will consist of 3 parts to understand the topic better. This first part is all about — how AI can improve the guest experience in the hotel. A fact to be told, more number of hotel and tourism chains across the...
From developing hyper-personalized guest experiences to identifying unrecognized revenue opportunities, AI empowers innovation and growth by distilling information and deducing patterns into actionable insights which in turn will generate better hotel bookings and ROI at the same time. With the inception of 21st century, myriads of industries that remain adamant to integrating new technological revolutions are most...
Nowadays, the progressive nature of customer experience and keeping up with guests for their needs, expectations and demands is a matter of pivotal focus for the hospitality industry. As James Cash Penney once said, “Courteous treatment will make your customer a walking advertisement.” For a hospitality industry, one of the unavoidable important factors is to increase their...
Gone are those days when hotels used to hand over metal room keys to guests and maintain a guest register to record guest information and assign rooms. Technology has been ever booming in the hospitality industry with new innovations coming up every year. Did you ever imagine your hotel would have a self check-in kiosk?...
Time and again, technology is constantly advancing towards automation of interaction with the environment around us. They say Chatbots are the future, and we say that Artificial Intelligence (AI) is what brings human interactions and perfection together. When it comes to the hospitality industry, many entrepreneurs and organisations are adopting or looking towards in-house apps,...