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Hotel Technology
Blockchain technology is one of the most exciting digital technology innovations of recent times, and despite its relative youth, it has a colossal potential to fundamentally alter the way transactions are made inside hotels and also, how information is both stored and accessed. In this blog, we are going to take a closer look at...
The world is really changing, right! Every day you open any social media platform or even newspaper, you will see some companies are amending/updating or even completely changing their data and privacy policy. But why? Newsflash is that recently, the member states of the European Union (EU) is subjected to one of the biggest changes...
Why Internet of Things? IoT comes into picture in hotels because the guest wants to interact with its hotel world in the same way it interacts with the world at home. Stats on Internet of Things Barry Greenstein of Greenstein Holdings LLC noted that a forecasted 30 billion devices would be connected to the Internet by 2020, contributing...
Once long ago, hotels, motels and other hospitality businesses occupied a fairly simple space in people’s lives—they were a place for guests to lay their heads away from home. But anyone who’s spent time in the hospitality industry in the last several years knows that the role of technology in hospitality businesses has drastically expanded....
As we speak, somewhere in the world- a customer or a hotel guest is chatting with an agent to get their job done and to solve the issue. On the other hand, someone who is tech-savvy must have employed a chatbot or a voice-based solution to get the work done and solve the guest issue. The importance...
Smart is the new cool! Nowadays, the hospitality industry is adapting numerous technology trends to survive in the long run because they know that if they can’t they will lose. Keeping the point in mind, many hotels giants like Marriott Hotels have introduced the first ever in-room virtual reality travel experience. The best part of utilizing VR...
The hospitality industry is one of the fastest growing sectors in the world as tens of thousands of tourists and business travellers are going from one place to another in order to attend vacations, seminars, and business meetings. Since this niche is rapidly blooming, the demand for implementing the latest technologies is highly increasing and...
Many a times, the hospitality industry seems intricate to the hoteliers themselves and they struggle most of the time to increase their booking, revamp their brand recognition, and retarget the guests who already stayed in their hotel for at least once. It’s quite common for the hoteliers to ponder upon slashing the prices to increase the booking and...
What is mobile engagement? Mobile engagement is a proactive method of pushing compelling experiences to mobile users at the right time and place. Nowadays, around 75% of the people worldwide use a smartphone and they use it to solve almost everything in their daily lives. By connecting with consumers and stimulating their interest at precise moments and...
Nowadays, the progressive nature of customer experience and keeping up with guests for their needs, expectations and demands is a matter of pivotal focus for the hospitality industry. As James Cash Penney once said, “Courteous treatment will make your customer a walking advertisement.” For a hospitality industry, one of the unavoidable important factors is to increase their...
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