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Manish
The $ 550 bn hospitality industry is one of the world’s fastest growing industry. But the one that is fighting the fiercest battle to strike the right balance between direct hotel bookings &OTAs. Achieving the right distribution mix across various channels is one of the goals. Irrespective of the size of the hotel, independent hotels...
When we talk about hotel management, the first thing that comes to our mind is the role of a hotel manager. A hotel manager should be confident, approachable and an adventurous person who would embrace any challenge that is thrown upfront him; long-story-short, they aren’t afraid to try new things! A hotelier should be always...
We all know that modern-day mobile applications like Uber, Yelp, and Shazam have made our lives easy but there is a catch-22 situation here! These so-called make-our-lives-easier-apps also create a lot of fuss because every time you want to use an app you have to install them and if your smartphone is running low on memory then...
“The blogosphere is filled with a wealth of incredible blogs on every subject imaginable.” — Brian Clark. Just like any other modern-day service industry, the hospitality business is constantly reinventing itself with the introduction of AI, virtual butlers, and IoT, and keeping up with all of the new trends and innovations might seem like a highly...
From developing hyper-personalized guest experiences to identifying unrecognized revenue opportunities, AI empowers innovation and growth by distilling information and deducing patterns into actionable insights which in turn will generate better hotel bookings and ROI at the same time. With the inception of 21st century, myriads of industries that remain adamant to integrating new technological revolutions are most...
In the previous blog we talked about the emerging trends in this niche, so, let’s continue, again!   Technology is advancing at a faster pace than ever before, and this is changing both the expectations of patrons as well as the way in which the hospitality industry conducts its business. Some of the trends in industry are leading to great improvements and...
Many a times, the hospitality industry seems intricate to the hoteliers themselves and they struggle most of the time to increase their booking, revamp their brand recognition, and retarget the guests who already stayed in their hotel for at least once. It’s quite common for the hoteliers to ponder upon slashing the prices to increase the booking and...
Before delving deeper into the blog, let us first know what does cross-channel communication stand for? So, according to Selligent, a cross-channel communication is tracking the user behavior and preferences on various communication touchpoints and to optimize and adapt accordingly to achieve the best conversion rates. With the help of proper utilization of all the touchpoints, you can...
Time and again, technology is constantly advancing towards automation of interaction with the environment around us. They say Chatbots are the future, and we say that Artificial Intelligence (AI) is what brings human interactions and perfection together. When it comes to the hospitality industry, many entrepreneurs and organisations are adopting or looking towards in-house apps,...