Trilyo | Customer Acquisition & Retention Solution for Hospitality Industry


Customer Acquisition & Retention Solution.

Customer Acquisition & Retention Solution.

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Set up a personalized 24x7 virtual assistant - powered by AI with Trilyo Voice & Chat Bot.


Trilyo provides deep customer insights with real time feedback management & concierge services.


Multiply customers with Loyalty program & Automated Marketing Workflows using Trilyo Growth platform.


Turn conversation into conversion with Trilyo Bot
facebook messenger bot

Just say Hi!

Communicate in a personal way, multilingually, just the way they interact with each other.

messenger bot no app required

No more app

Free your guests from installing another mobile application, reach where they already are.

chatbot for 24x7 availability

Be available!

Let your services be not bound by working hours, be available 24x7.

Need a ChatBot? Get started Free Forever!


With Trilyo, provide your guests with the most engaging experience.
Trilyo Dashboard Trilyo Customer Engagement
reception front desk

Front Desk

Manage reservations, transactions and guest information with Trilyo's smart guest profiling system. Ensure guest satisfaction with detailed visit histories and customer preferences.

realtime feedback management

Feedback Management

With Trilyo Realtime Feedback system, start tapping into your guest's preferences and expectations; get instant negative-sentiment alerts and generate analysis to understand your customer behavior.

concierge services

Efficient Services

Improve and streamline business operations by integrating services, improve guest experience, attend to their needs and wants, all effortlessly in sync with the FrontDesk & Feedback.

trilyo analytics

Powerful Analytics

Enhance customer information and preferences with Trilyo Analytics Tool. Customize offers that appeal to customers with the smart mapping feature. Create “WOW” moments for customers and maximize customer spend.

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It's now easy to reach your customer & grow loyalty with Trilyo Grow

Social media can be your best friend. With the first of its kind unique loyalty programme, Trilyo enables you to engage your customers and reward them for brand advocacy, not just at every spend, but with every interaction. Grow current customers, increase sales, retarget them with complete automated marketing workflows - and finally reward them with what they want the most, not just points.

Talk to our agent to know more →

trilyo integration suite with hotel management software

Boost Productivity

You are productive when adopting a new technology collaborates with your existing system and helps you manage workflow easily. Trilyo integrates across multiple CRM, messaging platforms, payment solutions, productivity tools and technology provider.

Need something custom? Write to us Suggest Add-On

What Our Clients Say?

Our coordination between kitchen and service staff or even communicating to our customers about our popular and new dishes was challenging for us. We needed a platform that sees the whole nine yard picture rather than just focusing on one aspect; be it operation, automation or customer engagement. Trilyo helps us keep our eyes on doing what be do best that is run a restaurant. Trilyo takes care of the customer’s dining journey end to end.

Nirav Rajani Hanoi Vietnamese Cuisine

Trilyo has been a great asset in bringing us onboard an effective and reliable solution. Being in the highly evolving digital world, the ease of a mobile based system with multiple levels of management and scalable options, Trilyo has been an efficient partner for us. The dedication of the team and anytime resolution capabilities has made this a much favored option for us. Looking forward to having a much stronger relationship with them.

Satya Prakash Sector 7 Café

We’ve been using the Trilyo at our restaurants. The system works really smoothly and has all the functions we need. The Trilyo team was very understanding and accommodating and made several changes according to our requirements. They are really responsive and promptly come to our outlet to sort out all our issues. They are also always updating and improving their app. We’re very happy with their product and service.

Nikita Agarwal Woodstok & Peacock

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